Harris Teeter and their NEW couon policy.....

I went into Harris Teeter last night for a late night shopping trip. The manager, stock person and cashier all had interesting conversations with me. Needless to say, they are really cracking down on couponers and setting lots of new rules in their policy. Take a moment to read the new policy:

General
•We accept coupons that have not passed their expiration date for use; we can not accept any expired coupons.
•We accept only one manufacturer coupon per purchased item.
•We do not accept coupons on items not purchased.
•Coupons must be presented at time of purchase; we can not return money for coupons not used.
•Coupons presented and items purchased must match exactly; size, variety, flavor, etc.
•We uphold any purchase stipulations set forth by product manufacturer.
•We accept only one coupon for Buy One Get One Free items.
•We accept coupons for items only of equal or more value; we do not give cash back.
•Sales tax is paid by customer at full retail.

Doubling

•We accept 20 double coupons per day per customer/household with VIC card; all others redeemed at face value. No orders may be separated that would allow the 20 coupon limit to be exceeded.
•We double manufacturer’s coupons up to face value of $0.99; with total amount not to exceed $1.98 or entire retail of item; whichever is less.
•We double up to three identical items with manufacturer coupon; additional coupons for like item will be honored at face value.
•No competitor coupons will be doubled or tripled.
•In the event of triple coupons, up to 20 coupons will be tripled per day per customer/household with VIC card; all others redeemed at face value. No orders may be separated that would allow the 20 coupon limit to be exceeded.

Internet Coupons

•We gladly accept internet manufacturer’s coupons for product; however no “free” product internet coupons are accepted.
•With the purchase of two like manufacturer’s products, we accept two internet coupons, per store, per day.
•We do not accept internet coupons that do not appear to be originals or that won’t scan.

Competitor’s Coupons

•We gladly accept local competitors’ circular or direct-mail coupons for MONEY OFF THE TOTAL ORDER; we do not take competitor’s coupons for money off specific items.
•We do not accept any internet coupons from other retailers.

Rainchecks

•Rainchecks never expire and are accepted at any Harris Teeter store.
•We do not issue rainchecks for coupon items that may be out of stock or for “while supplies last” items.
•We reserve the right to limit raincheck quantities based on product availability and advertised limits.
•Rainchecks can be written for a limit of three unless otherwise stated in the ad.
Scan Guarantee

•Our scan guarantee states "If an item scans higher than the shelf tag or sign, you will receive one like item free, excluding alcohol and tobacco."

Harris Teeter reserves the right to limit quantities in coupon usage, as well as products and to amend our policies as we deem appropriate.
 
 
 
First of all, the statement where it says you cannot seperate orders IF you exceed the 20 coupon limit may be misinterpreted by cashiers. I had a cashier yesterday tell me I couldnt seperate my order under the new coupon policy. I was not going over 20 coupons, I just had some that were going to be donated through the Penny Experiment and I needed a seperate receipt. Either way, after showing them the printed copy of the policy that I carry with me, they let me do it.

Thank goodness they finally changed the wording on the 3 "like" items: "We double up to three identical items with manufacturer coupon." This changes a lot of things for me! That wording means that I can get as many different flavors as the same item and I can use 3 coupons for each flavor! That is huge! So you can actually use 20 identical coupons as long as you get 3 of each "identical" items! WooHoo!!!

"We do not accept internet coupons that do not appear to be originals or that won’t scan."- I understand this addition to the policy. Unfortunately, we may have to take some things off our orders at checkout but that is just how it goes. There have been too many fraudulent internet printed coupons and we are feeling the brunt of it.

So last night I go in to do some shopping and I was planning on using my Walgreens register rewards to pay for my Diet Pepsi. I go give it to the cashier and he hands me this:

and their competiror policy reads this:

We gladly accept local competitors’ circular or direct-mail coupons for MONEY OFF THE TOTAL ORDER; we do not take competitor’s coupons for money off specific items.

•We do not accept any internet coupons from other retailers.

It does not say anywhere specifying what is considered a "Competitor". In my opinion, CVS and Walgreens are definately a direct competitor and carry milk and eggs and lots of food. So, I am going to send an e-mail to corporate to get a definate explanation of this new store policy.

And just to clarify, Harris Teeter does not and did not accept internet printed coupons from a competitor. I heard of a lot of couponers using the Rite Aid printable coupons and a lot of them at our store. I honestly think that is what made them come up with the new store policy not to accept "Pharmacy" competor coupons. The cashiers should have been educated enough not to accept them but they did anyway.

So, what do you think about the changes?