Friday, January 28, 2011

Mystery Shopping? What's the deal?

My friend the "Mystery Shopping Teacher" has done a wonderful guest post for my readers! If you wanted to know more about Mystery Shopping, then you need to read this! Enjoy:

Have you ever heard of mystery shopping? If you have, you may have wondered whether it’s legit or not. I’m here to tell you that it is. After all, I am the mystery shopping teacher.

Mystery shopping is a job that just about anyone can do. That’s right, it’s a job. Meaning you get paid to do it! Some people make $40,000 a year doing it, which is not too shabby.

A mystery shopper visits a business and does an evaluation of the services rendered. Mystery shoppers, also called secret shoppers, usually perform their shop in secret. The company may know that they are getting mystery shopped, but they won’t know who the mystery shopper is. Mystery shoppers are given a range of times that they can perform a mystery shop. They may be instructed to perform the shop on a certain day, or between certain hours of a certain day. However, this is specified in the instructions. Mystery shoppers know beforehand if there are time constraints.

Mystery shoppers are often asked to remain anonymous to avoid having employees give a false impression of what the business is really like. It’s just human nature to try harder when you know you’re being observed. If the employees know who the mystery shopper is, they may put on a dog and pony show while the shopper is there, but when the shopper leaves, they stop trying as hard. Companies want a true indication of what the average customer’s experience is really like. Mystery shoppers provide this service for them.

Why are mystery shoppers in demand? Well, if companies know what their strengths and weaknesses are, they can improve. If they improve, they can make more money. It is in their best interest to have a mystery shopper come in to evaluate their services. They then use this information to make a better experience for their customers.

Customers also benefit from the services of mystery shoppers. Mystery shoppers are average people. We have the opportunity to provide our own personal experience to companies who are willing to listen. Sure, we pay closer attention to the details than most people because that is what companies want, but what we experience is what many other customers experience.

I have mystery shopped for years now and I want to help those who are interested learn about how they can become mystery shoppers. The pay is great, and you work only when you want to. Visit my blog to learn more about mystery shoppers in my series, Make Money Mystery Shopping. I’ll tell you everything you need to get started!

For more information about mystery shopping, click here.

Thanks Mystery Shopping Teacher for the guest post!!!

1 comment:

  1. The link to learn more about mystery shopping isn't working.


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